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Our Reviews
Kiera provided exceptional sales support from initial contact to finalization. We expressed interest in a Yukon Denali, and one was conveniently available on the lot. The process was seamless, making the purchase of our new Yukon Denali XL worthwhile. We are delighted with our decision to visit and view the available inventory at honolulu GMC; Kiera's thank you for everything and to the finance team thank you for working swiftly! We appreciate all of you guys!
Nice but the wait was well over an hour for financing other buyers were ahead of me.
Fast excellent great too expensive better then others job well done hope its great to othera
The staff were very nice. No trouble on getting my truck. It was fast and easy
Less than 100 miles later, oil gasket seal leaking AFTER service from GMC. Terrible technicians.
I lease vehicles from all types of manufacturers/Dealerships and Cadillac was not in my radar, until I met Theresa Karas who was very professional, sharp and a high standard of Customer Service.
I’ll admit that on the day I came in for an oil change it seemed like there was some chaos going on, but the staff was very professional and courteous to me the whole time. Thinking it would take a long time based on the chaos, I left my truck and went home. I got a call a couple hours later that the truck was done, but living across island and being so close to closing time I left it there over night. Overall the experience was a very good one and I look forward to seeing them again at my next oil change.
Johnny Henson was very professional, knowledgeable and friendly. You are lucky to have him there. 👍👍 I think he is a great asset to your GMC service department! The only downside was it took about 3 weeks to make an appointment.
Dante and Theresa were very professional but the dealership itself is shabby, from the weeds and cigarette butts by the front steps to its overall look. I should add that we bought a BMW that you had bought in auction. Our mechanics checked out the 2-year old X1 and found it to be in excellent shape. Overall, we had a good experience.
I would only take my Cadillac here! 10/10 trust them. Thank you for the great service!
Sold my car to GMC and they were honest, genuine, and communicative. I didn’t feel like a number in their system but like a respected person. Such a nice change from most dealers.
Great customer service and comfortable waiting area. Only complaint is they didn't notice i needed a safety check. I forgot to ask them to complete one.
Went in not really expecting to leave with anything but Anthony Santiago was super cool and fast with the numbers. Would definitely refer others to him and their team.
Professional. Expedient. Good team vibes. Warm and welcoming productive dealership business space creates a friendly and efficient experience.
Took way too long to service the vehicle. Seems understaffed, but the staff is very helpful when able to get in touch with them.
She just took care of my service needs. And went the extra mile. She's great
They never returned our calls for an open service ticket for over a month. It was very frustrating trying to get an appointment. We’ve owned a Buick/Cadillac for over 60 years. You might’ve just lost your next sale.
Friendly staff I got what I wanted and they make sure to deliver will recommend and we’ll buy again from them
Very accommodating and helpful, communication was excellent and they keep me updated as it progressed.
I had an excellent experience with the GMC service team. They made sure I had a loaner and kept me updated throughout the entire process. Even though there were a few delays with my service appointment, the way the situation was handled was very professional and straightforward.
Thankyou Kathryn for always helping me and my family with purchasing a perfect family car that we could afford
Excellent service and experience. From the moment we arrived to the moment we drove off with our new vehicle it was great. The follow up has been fantastic as well
Dante did really good at explaining the value of the 2025 Denali I bought.
Overall good experience.
Excellent service, in particular from our salesman, Dante and Finance person, Theresa. We never felt pressure, they kept our best interest at heart, answered all our questions. Theresa was excellent at explaining all the various options, clarified what we were signing as she handed the multiple documents for signature. And mostly, did all this with a sincerely friendly demeanor. Even the receptionist knew our name and treated us with friendly respect. Also, the sales manager was super helpful in getting the car ready for pick up promptly, and like the others, treated us with friendly respect. Mahalo nui, Albert and Kit Newmann
Welcome to Honolulu Cadillac
When you choose Honolulu Cadillac, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on Honolulu Cadillac for an opulent service experience from the moment you enter our showroom. Visit us today at 2945 N. Nimitz Highway - Honolulu, HI 96819 — our seasoned professionals are ready to answer any questions you may have.
Honolulu Cadillac strives to provide the best vehicles and service possible to the Honolulu area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle.